Services offered

We work in partnership with patients and their family or friends to provide the highest possible quality of care, in the comfort of their own home, promoting independence whilst ensuring that all care needs are met. We can offer the following care packages and even customise them to meet your immediate needs.

Personal Care
Our carers are trained in all areas of personal care. Where possible, we want you to be as independent as you can, so we will support you to undertake your own personal care. Where this isn’t possible, we are happy to perform your personal care for you, always doing so in a dignified and respectful manner.
• Assistance with getting out of bed
• Washing, bathing, showering
• Teeth brushing and hair care
• Shaving
• Help with going to the toilet
• Managing continence
• Dressing / Undressing
• Skin care
• Feeding
• Prompting to take medication
• Assistance with going to bed

Nutritional Care
A healthy balanced diet is essential for good overall health. Our carers are trained to be able to help you plan a balanced diet and promote good health. Where you have special dietary requirements, we will work alongside your other health professionals to ensure you have a suitable and varied diet.
• Preparation of breakfast
• Preparation of hot meals
• Preparation of light meals / snacks
• Preparation of hot and cold drinks
• Assistance to plan a healthy and nutritious menu
• Preparation of food shopping lists
• Food shopping
• Advice on nutrition

Practical Help and Support
We are here to help you accomplish everyday tasks, or help you to plan an unusual event. We can also help you to find out information, whether it’s places or bus service or mrt station, or where you can get welfare help or Legal Aid or financial help.
• Seek out information for you
• Liaise with your other care professionals
• Help with budget planning
• Assistance with letter writing and post
• Helping to use the telephone
• Assistance with paying bills
• Advice on how to convert your home in to a care home
• Advice on technology to assist your track loved ones.

Care Visits
A care package will be individually designed to cater for specific needs and care visits can be arranged in 15 minute sessions upwards, and can be on a daily or more frequent basis, weekdays and weekends and public holidays.
Our typical care visits are usually 1 hour but can be for several hours or only 30 minutes according to what levels of support you need. During our assessment visit we will discuss what you would like to achieve during our visit and this will determine the length of your booking.
Our visits can be several times a day to provide support or once a day or weekly, monthly or as and when

Live-In Care
For more in-depth care requirements, a live-in carer may be more appropriate. A carer will stay with you 24 hours a day. Live-in carers can either sleep in your home and be “on-call” for you during the night, or can be awake and tending to your care needs throughout the night, depending on your requirements.
This service is available 365 days a year. Shifts will be arranged so that you normally have the same carer, who will work for you for a few weeks, then take a short break.